Payment + Refund Policy

Deposit Protocol

A non-refundable deposit is required for all Organic Facial Experience Spa services excluding In-Person Consultation appointments. At the time of scheduling $36.40 is due to confirm and hold your appointment. The Organic Facial Experience Spa deposit will be applied to your balance due at the end of your spa maintenance appointment. 

Product Refunds

Customers have up to seven (7) days after the original purchase is received to return unused product included but not limited to: body bars, face bars, oils, and creams. Organic Facial Experience Spa + Products is not responsible for return shipping. Refunds are processed via the original payment method.  Please allow 7 to 10 business for funds to be returned. 

Payment Protocol

The remaining balance is due at the beginning of the service via cash or card.

Service Refunds

There are no refunds for services rendered.

Care Credit

Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.