A non-refundable $35 deposit is required for all appointments. All cancellation must be done 24 hours in advance to avoid a $50 rescheduling fee for same day cancellation. When appointments are canceled IN-ADVANCE , he/she must reschedule at that time. There is a 10 mins grace period; after that time appointments need to be rescheduled. No Call,No Show deposits /payments will be forfeited. All rescheduled appointments must be done within 30 days or deposit is forfeited.
Customers have up to seven (7) days after the original purchase is received to return unused product included but not limited to: body bars, face bars, oils, and creams. Organic Facial Experience Spa + Products is not responsible for return shipping. Refunds are processed via the original payment method. Please allow 7 to 10 business for funds to be returned.
The remaining balance is due at the end of the service via cash or card. No Call, No Show appointments that has a remaining balance your online payment will be charged only for services rendered.
There are no refunds for services rendered.
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