A non-refundable deposit is required for all Organic Facial Experience Spa services excluding In-Person Consultation appointments. At the time of scheduling 50% is due to hold your selected date and time. When appointments are canceled on the day of, she/he must reschedule at that time, 20 minutes after scheduled appointments No Call, No Show all monies are forfeited. The client has 30 days to come in for service; thereafter the client has forfeited all monies.
Customers have up to seven (7) days after the original purchase is received to return unused product included but not limited to: body bars, face bars, oils, and creams. Organic Facial Experience Spa + Products is not responsible for return shipping. Refunds are processed via the original payment method. Please allow 7 to 10 business for funds to be returned.
The remaining balance is due at the beginning of the service via cash or card.
There are no refunds for services rendered.
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